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FAQs

Does PrintsPal offer a File Preparation Checklist?
What types of files can I send PrintsPal.com?
What is UV Coating?
What is Spot UV Coating?
What is Aqueous Coating?
What is CMYK?
What type of file format do you prefer?
My image is less than 300 dpi, can it still be printed?
What are your turn-around times?
Am I required to use one of your templates?
How do I set up a Spot UV File?
What do you recommend for rich black?
How do I setup a plastic card job?
How can I make sure my blues do not turn out purple?
How do I get a grayscale image in a CMYK Document?
What is Silk Lamination?
What is the difference between UV, Matte, Gloss and Spot UV?
What does "Number of Sets" mean?  
How can I set up my file for Silver Metallic Ink?         
What is the difference between 1/8" and 1/4" rounded corners?         
How do I set up a Foil file?         

Does Printspal offer a File Preparation Checklist?


What types of files can I send PrintsPal.com?


We recommend saving as a .PDF.
You may also send the file in the following types: jpg, jpeg, psd, tif, tiff, eps, ai, and png.We prefer that you send .PDF and .EPS files with outlined fonts. These files are easier to handle and will likely speed up your turn-around. Remember to add crop marks and flatten your files before uploading. 



What is UV Coating?


A very slick, glossy coating applied to the printed paper surface and dried on a press with ultraviolet light. The slick surface of UV coating makes it near waterproof, eye catching and very popular.   


What is Spot UV Coating?


As the name suggests, a Spot UV coating or "varnish" is applied to chosen spots (areas), of a printed piece. This has the affect of highlighting and drawing attention to the part of the design, but it also provides the additional visual stimulus of having varied textures on a single printed surface. This adds a lot of interest, and can identify the printing as a premium piece in the perception of a reader.We apply a Spot UV gloss varnish on top of matte finish printing. This achieves maximum contrast between the highly reflective shiny UV coating and the light-absorbing matte laminate, and can for instance, create a striking first impression on business cards, postcards and club flyers.   

What is Aqueous Coating?


AQ coating is a thin subtle coating applied to print, strictly for protection and to allow the printing of the backside immediately. In most cases, unless you know what to look for, there is only a subtle difference in sheen to the AQ coated side of a job. Aqueous is similar to watered-down version of the white glue like you may have used in grade school. Aqueous is offered standard on all of our coated stocks, except for 14pt jobs (like business cards) which we also offer UV coating.   

What is CMYK?


CMYK is also called 4-color Process. Colors in CMYK images are composed of varying amounts of Cyan, Magenta, Yellow and Black. This is the way a printing press prints color, so it is vital that your image be in this color mode. For 1-color Process it needs to be grayscale or bitmap (which only use Black).

What type of file format do you prefer?


A print-ready Adobe Acrobat (.pdf ) file. We recommend a minimum of 300dpi, CMYK colormode, all fonts outlined AND embedded. Make sure you have a minimum of 1/8" (0.125") bleed on all edges of your job, and a 1/8" (0.125") safe area that has all critical design element such as text, pulled away from the trim.

     

My image is less then 300 dpi, can it still be printed?


Your image can still be printed at less than 300dpi, hoever the print quality will be sacrificed significantly. We print all jobs using 500 Line Screen (Silk Products are printed at 200 line screen), which means you can utilize up too 400dpi for any print job. We recommend at least 300dpi to obtain the best print quality.   


What are your turn-around times?


Jobs can be turned around as fast as 48 hours! Most standard items are printed and shipped in 2-4 business days. Silk Laminated products and custom orders can take longer. Specific product turnaround times are posted on each product page.   

 

Am I required to use one of your templates?


No. We recommend you use our templates to assist you with bleed and safe areas, however, if you are comfortable meeting our requirements, you are not required to use our templates.

How to use our Templates:
1. Download a template for your appropriate product, size, folding option, orientation and file format.

2. Build your artwork in a separate layer (which will be incorporated with your template), using our template as a guide for bleed, safe area, and approximate fold(s).

3. Delete (or turn off) template and export .pdf with appropriate settings, and UPLOAD.  Our Certified Templates are a great tool to create artwork that can be printed faster, easier, and more accurately. If you are using Illustrator, you can use our specialized EPS templates. If you are using something other then Illustrator, download the JPG version.

 

How do I set up a Spot UV File?


 

What do you recommend for rich black?


Rich black is an ink mixture of solid black, 100% K, with additional CMY ink values. This results in a darker tone than black ink alone. If you print black alone as 100% K, the resulting black may not be as dark as you might like.  We recommend using C 60 M 40 Y 40 K 100This will give you a deep, dark, rich black.   


How should I set up a plastic card job?


When designing plastic cards, it is important to keep in mind that the frosted and clear plastic cards are transparent. Also, all plastic cards come with round corners at no extra charge! 





As you can see, the difference in the transparency is shown in the image above. The clear cards (right) are completely transparent. The frosted cards (center) are semi-transparent and cannot be seen through easily. The opaque white plastic cards (left) are solid white and not transparent at all. Keep this in mind when designing your plastic cards, it will affect how your design will print.




Since there is no white ink in CMYK, it is important to keep in mind that the frosted and clear plastic cards are transparent. The three designs above are the same as in the first picture. You will notice that the white area in the clear cards (right) and the frosted cards (center) has no ink and will show the transparent material it's printed on. In this case, the clear cards and frosted cards white area show up with no ink on the printed piece. Also, keep in mind that all colors that are printed on clear cards or frosted cards will be transparent as well.With the clear plastic cards, there might be a small percentage that may have light scratches. This issue originates from the manufacturer and is due to the material and handling. To help compensate for this, we run overs of the clear plastic cards to help meet the required quantity.Clear plastic cards will come with a thin protective layer on one side that can be peeled off. This is to prevent the cards from scratching during packaging and shipping.

How can I make sure my blues do not turn out purple?


When using a blue in your design, always make sure to leave at least a 30% difference in your Cyan and Magenta values.  Blue is close to purple in the CMYK spectrum. Remember, use a low amount of magenta whenever using high amounts of cyan to avoid purple.EXAMPLE: C-100 M-70 Y-0 K-0

How do I get a grayscale image in a CMYK document?


Grayscale images that are converted to CMYK will have a color shift in the final print. That shift may be green or yellow.Always check the CMYK values of your grayscale in the final CMYK document. If there are other values other than K in your grayscale image, there is a chance that the color will vary.To eliminate all values other than K, use your Channel Mixer (adjustment layer) in Photoshop, then click "Monochrome" and adjust accordingly.

What is Silk Lamination?


Silk Laminated business cards have a distinctive feel and texture that is unlike any other printed material. Silk Lamination is extremely resilient giving the cards a "silky smooth" feel and also making them tear, scratch, and water resistant.

What is the difference between UV, Matte, Gloss and Spot UV?


UV -If your project calls for it, you may want to explore adding UV coating. U.V. coating is a very high-gloss coating applied to the printed paper surface and dried on press with ultraviolet light. The premium high-shine coating makes the print durable and eye-catching, enhancing the depth of color and making it a popular option for marketing materials that need to gain immediate attention. Blacks shine, reds flush with pigment, and all colors are so vibrant they appear to jump right off the page. U.V. coated prints are also abrasion, chemical, and moisture resistant, providing a protective barrier against wear and tear caused by handling and display.

Matte -Images printed with a matte coating have a neutral, non-glossy look. If your document is text-heavy, consider a matte coating as it won’ t tire the eyes. Also, if your document contains gradients and drop shadows, a matte coating will lend these elements a soft, glowing effect. Matte coating is not vulnerable to fingerprints and is a great choice if you’ re looking to produce a non-glare photograph. 

Gloss -Gloss coating is a finish that helps produce a sharper image. Typically, if you’ re printing photographs this is the suitable option. Light is reflected off the papers gloss coated surface, making images pop and appear richer. A gloss coating creates a printed product that is resistant to fingerprints, rubs, and scuffs and lasts longer than average varnishes. It is not suitable for writing on, however. 

Spot UV -A Spot UV is when a coating is added to a specific area of the paper to highlight that area and make it pop. This effect is commonly done on postcard printing  and business card printing  – a logo that you want to stand out, for instance. This effect can add a really sophisticated touch to your printed piece. 


What does "Number of Sets" mean? 


Each person that you are ordering business cards for will require an additional set of cards. For Example - If you have 3 people that need business cards, type the number 3 into the "Number of Sets" field, select your desired options, upload files to our server OR send to files@printspal.com, review order and checkout. 



Silver Metallic Ink files MUST be sent over in vector format. You must use a vector program, like Illustrator or InDesign, to call out the object you want in silver ink.


To indicate the silver ink, you must set the object color to Pantone 877 C. Any other color will NOT be accepted as silver. Also, labeling the layer as "silver mask" or "silver" will not qualify your file.

Remember, silver is a spot color and transparencies like drop shadows should be avoided.

We recommend using 100% silver, however, we are able to print on a gradient and different percentages of silver as well.


What is the difference between 1/8" & 1/4" rounded corners?



How do I set up a Foil file?

  




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